First Voice and affiliated organizations all have a singular mission – making minutes matter to save lives and improve outcomes. Through the use of modern, location-aware mobile devices First Voice is building applications that work with local public safety agencies and public access defibrillation (PAD) programs to improve communications with citizens and empower them to help reduce the deaths from sudden cardiac arrest and other cardiac-related emergencies. It is of critical importance during this information sharing that the anonymity and privacy of potential emergency responders as well as the victims themselves be ensured and protected.
First Voice is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to First Voice software applications and governs data collection and usage. By using any First Voice application or website, you consent to the data practices described in this statement.
First Voice Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on First Voice or the site; (b) protect and defend the rights or property of First Voice; and, (c) act under exigent circumstances to protect the personal safety of users of First Voice, or the public. First Voice secures any AED Notify mobile application personal user information from unauthorized access, use or disclosure. First Voice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Any First Voice website or application may use session cookies. They provide enhanced navigation through the website or applications.
Information Collected from Mobile Application Users and Registered AED Owners
Use of the mobile application is completely anonymous and we do not share information on users of First Voice mobile apps for marketing or solicitation purposes. First Voice collects and uses your personal information to operate all First Voice managed websites and deliver the mobile application services you have requested. First Voice does not sell, rent or lease its customer lists to third parties. In addition, First Voice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to First Voice, and they are required to maintain the confidentiality of your information.
This First Voice app never accesses any archived or downloaded information from your device. First Voice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
If you select AED Notify mobile application settings that permit the app to alert you to nearby cardiac and AED emergencies, the First Voice server will access your current location for immediate reference. In this case, only the current location of your device is known and no movement history is recorded and tracked or reported by First Voice.
When you create an AED Notify account you provide some personal information. This information may be shared with third parties such as public safety agencies or public access defibrillation (PAD) program managers or administrators in your area.
Dealers, servicing agents or resellers of AEDs that use the AED Notify to register devices will be allowed to list their dealer contact information for AED placements within the application database fields, if so desired.
The AED Notify application is to help share public defibrillator location information with the world. Most of the AED information you provide is information you are allowing to make public. This includes not only the AEDs but photographs, location details, contact information and other information fields within the application. There is an option to make AED details private, in which case the local public safety agency will only be allowed to see the information rather than all general public application users.
AED Notify does not receive, collect, or retain any personally identifiable health information regarding cardiac arrest victims or regarding any other person or victim. The identity of any individual involved in an incident where an alert is sent, regardless of the nature of the incident, is unknown to AED Notify. No personally identifiable information such as name, birth date, or Social Security Number is ever reported or recorded or distributed by AED Notify.
Information Collected from Public Safety Agencies or Emergency Dispatch Centers The information AED Notify users receive from emergency dispatch systems may vary. However, in no instance does AED Notify ever receive or retain personally identifiable information regarding emergency victims or emergency responders. In all cases, AED Notify will receive cardiac-related incident location information whenever public service agencies approve and use AED Notify in their respective areas.
AED Notify retains the data it collects for the purposes of analysis, reporting, technology development, and quality control. This data never includes any personally identifiable information since such information is never collected by AED Notify. From time to time AED Notify may share aggregated reports and analysis of the accumulated data with qualified partners, agencies, or other third parties.
Changes to this Policy / Questions